Smart Kid Books Return Policy

Returning your products to SmartKidBooks.com:
Smart Kid Books will issue a full refund (excluding shipping fees and a 20% restocking fee) for your online purchase if you:
- Return new books, games, and other products in the original condition
- Include the packaging slip of the package you received
- Mail your return within 30 days of the shipment date listed on your packaging slip.


SmartKidBooks.com shall have no obligation to refund or return any items it receives that are not in
compliance with these three requirements.

Ship all returns with the packaging slip enclosed to:
Smart Kid Books Returns Department
2350 West Sepulveda Blvd. Suite H
Torrance, CA 90501

Important Notifications:
  • Refunds cannot be issued for pre-packaged products that are returned opened or
    have obvious signs of use (unless defective).
  • No credits will be granted for any item that is returned after 30 days from the shipment date listed on your packing slip.
  • The cost of postage for all returns is the responsibility of the purchaser.
  • Only products purchased from the Smart Kid Books online bookstore fall under the Returns Policy above.
  • We do not offer refunds for books purchased from your local bookseller or any other retail store.
  • Returns made to Smart Kid Books will be credited only in the form of the original payment method.
  • Refunds to your credit card will be issued upon receipt of the merchandise in the original,
    undamaged condition within 30 days of sale.
  • If you receive the wrong item in a shipment, please contact us at
    customerservice@smartkidbooks.com for instructions on how to proceed.

 

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